Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Can I use the API or connect an AI assistant?

  Use our REST API or plug an MCP server into Claude, ChatGPT and other AI assistants to search and manage launches.

Badges and links

• Do I need to display your badge on my site?

  Free listings need your badge visible on your website so we can find and publish them. Paid listings don't—but you can still show it if you'd like.

Pricing and payments

• Bundle or done-for-you: which launch style fits you?

  Two ways to reach other launch and discovery sites—manage them yourself or let us handle the work.

• What does it cost to launch here?

  Virela Launch pricing: from paid launches to sponsorships, what you pay, how you pay it, and where VAT comes in.

• What's the deal with refunds on Virela?

  Purchases don't get refunded once they're paid, except if we take down your listing. Your legal rights stay put either way.

• Where's my invoice and when does VAT apply?

  VAT only applies in certain places. Add your VAT number at checkout, and find all your invoices in your account.

Your account

• How do I claim my listing and get verified?

  Take ownership of your company's listing and earn the Verified badge by proving you control its domain.

• How do I edit my listing after going live?

  Update your description, tagline, FAQs and links anytime; changes publish instantly when you save.

• Complete your founder profile to go live

  Your founder profile needs to be finished before your listing can launch or join the queue.

• Manage your email, alerts and account

  Control your notice emails, update your sign-in address, or close your account and remove your data.

• Pick your buzz: how to set up your notifications

  Choose what alerts you get, how they arrive, and when—all from your account settings.

• What can you do in your account?

  Find your way around every page in your account and what each one does.

Launching

• How do I add extra categories to my listing?

  Your main category is free. Add up to 3 more categories for $5 to show up in more places.

• Free listing or paid launch at Virela?

  Free gets your profile started with a wait. Paid launches now with full features and search visibility.

• How do I relaunch my product and keep the buzz?

  Relaunch your listing in a later week and your community votes stay with it. You pay a discounted price based on your original launch.

Getting help

• How do I get help on Virela Launch?

  Hit the help button anywhere to search articles, chat with our AI assistant, or message our team directly.

Getting started

• Drop your product: launch in 5 steps

  From submitting your site to going live—here's how to get your product on Virela Launch.

Community

• How do Virela Launch leaderboards work?

  We rank launches by votes, paid placement, and domain strength—here's what each board shows and how Launch of the Week winners are chosen.

• How do votes work on Virela Launch?

  Sign in to vote on live launches. One vote per listing, and votes stay earned—they're never for sale.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.