Manage your email, alerts and account
Control your notice emails, update your sign-in address, or close your account and remove your data.
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Stop or tweak your notices
Every notice email includes a one-click unsubscribe link—just tap it to turn off that type of alert. You can also head to /account/notifications to pick exactly which notices you want and how often they land in your inbox.
A few notices always come through: receipts, refunds, payment problems, listing holds and security alerts. These keep your account safe and your finances sorted, so we can't turn those off.
Switch your sign-in email
Want a new address to log in with? Send a request from /account/email and include the new one. We'll confirm the change with both your old and new emails, and you'll get a security notice once it's complete.
Close your account or delete your data
Ready to go? Send a request from /account/privacy (or email launch@zinndigital.com) using the email linked to your account. We'll confirm by email what gets removed:
- Your account and founder profile
- Your personal details
We keep invoices for as long as the law needs us to. For the full picture on how we look after your data, check out /privacy.
Keeping records? At /account/privacy you can download every record tied to your account in a single file.
Questions people ask
- Can I turn off all emails?
- Most notices can be switched off via /account/notifications or their unsubscribe links. Receipts, refunds, payment issues, listing holds and security emails always come through—these protect your account and transactions.
- What happens if I close my account?
- Your account, founder profile and personal details are removed. Invoices stay on file for legal reasons. You can request closure from /account/privacy or launch@zinndigital.com using your account email.
- Is my data safe when I change my email?
- Yes. We send confirmation emails to both your old and new addresses, plus a security notice when the change is done.