Where's my invoice and when does VAT apply?
VAT only applies in certain places. Add your VAT number at checkout, and find all your invoices in your account.
Updated
VAT: when it shows up
Prices on Virela Launch are shown before VAT. We only add it where it's due, so here's the lowdown:
- UK: 20 percent VAT gets added. If you've got a UK VAT number, pop it in and we'll print it on your invoice.
- EU businesses: If your VAT number checks out in VIES, there's no VAT charged—we reverse charge instead.
- EU consumers: We add VAT at your country's rate.
- Everywhere else: No UK VAT on your bill.
You'll always see the exact amount (including any VAT) on the payment page before you commit.
Adding your VAT number
Enter it at checkout, or head to /account/billing anytime to add or update it. If the EU VIES service can't verify it right at that moment, we'll charge VAT and let you know.
Getting your invoices
Invoices are issued by Zinn Digital® Ltd and emailed once payment goes through. You can grab all your invoices and credit notes anytime from /account/invoices—they're all there as PDFs.
Questions people ask
- When do I need to enter my VAT number?
- Add it at checkout or in /account/billing. We'll verify EU numbers against VIES, and if it doesn't check out in that moment, VAT will be charged.
- Why is VAT different in some places?
- It depends on where you are. UK customers pay 20 percent, EU businesses with a valid VAT number pay nothing (reverse charge), EU consumers pay their country's rate, and everywhere else has no UK VAT.
- Where do I find my invoices?
- Check /account/invoices for all your invoices and credit notes as PDFs. They're emailed after payment too.